Privacy Policy

Effective Date: 06/2025
Pivot Systems | https://pivotsystems.io
Contact: info@pivotsystems.io

1. Overview

Pivot Systems (“we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or engage with our services. It is compliant with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy laws.

2. Information We Collect

A. Personal Information
We collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Any message or form submission data

B. Automatically Collected Data
We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time on site

  • Referral source

  • Cookie and usage data

3. Use of Information

We use your data to:

  • Respond to inquiries and provide support

  • Improve website performance and user experience

  • Communicate updates, offers, and relevant content

  • Conduct analytics and diagnostics

  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on:

  • Your consent

  • The necessity to perform a contract

  • Our legitimate interests (e.g., to improve services)

  • Legal obligations

5. Your Rights Under GDPR

If you are in the EEA, you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Delete your personal data (“Right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at info@pivotsystems.io.

6. Your Rights Under CCPA

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt out of the sale of your personal information (Note: we do not sell your data)

  • Not be discriminated against for exercising your rights

Submit CCPA-related requests by contacting info@pivotsystems.io.

7. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Website functionality

  • Analytics (e.g., Google Analytics)

  • Preference retention

  • Traffic monitoring

By using our site, you consent to our use of cookies. You can control cookie preferences through your browser settings.

Cookie Banner: Upon first visit, you may see a cookie consent notice. You may accept, reject, or customize cookie usage according to your preferences.

8. Data Sharing

We do not sell or rent personal data. We may share your information with:

  • Trusted service providers (e.g., hosting, analytics)

  • Legal authorities when required by law

All third parties are bound by confidentiality and data protection agreements.

9. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal, tax, or regulatory requirements

10. Security

We use technical and organizational safeguards (e.g., SSL encryption, firewalls) to protect your personal information. While we strive for full protection, no online transmission is 100% secure.

11. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Policy Updates

We may revise this Privacy Policy periodically. The updated version will be posted on this page with the new effective date. Continued use of the site signifies acceptance of changes.

14. Contact Us

If you have any questions or wish to exercise your privacy rights:

Pivot Systems
📧 info@pivotsystems.io
🌐 https://pivotsystems.io